Privacy Policy

Access Way Citizenship recognizes that privacy and the way your personal data is used are important and essential to you. We respect and value the privacy of our clients and everyone who visits our website www.awcitizenship.com, therefore we will collect personal data and use it only in the ways described here, and in a manner consistent with our obligations and with the rights of our clients under the law.

Please read the terms of the Privacy Policy carefully and make sure you understand them. Your acceptance of the Privacy Policy is considered to have occurred when you first use our website. You will be asked to read and accept the Privacy Policy when registering for our services. If you do not accept and agree to the Privacy Policy, you must stop using our website immediately.

Definitions
“Cookie” is a small text file placed on your computer or device by our website when you visit certain parts of our website and/or when you use certain features of our website. Details of the cookies used by our website are explained below;
“Cookie Law” refers to the relevant parts of the Privacy and Electronic Communications Regulations according to the EC Directive 2003.

What does this policy apply to?
This Privacy Policy applies only to your use of our website. Our website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites, so we advise you to review the privacy policies of any such websites before submitting any data to them.

What is personal data?
Personal data is defined under the General Data Protection Regulation (EU Law 2016/679) (“GDPR”) as “any information relating to an identifiable person who can be directly or indirectly identified.” Simply put, personal data means any information that enables others to identify you. Personal data covers clear information such as your name and contact details, as well as less obvious information such as identification numbers, electronic location data, and some other profile files.

What are my rights?
Under the GDPR, you have the following rights, which we will always work to uphold:

The right to be informed when your personal data is collected and used. This Privacy Policy should provide you with all the information and details you need to know, but you can always contact us for more information or to ask any questions.

The right to access your personal data that we hold.

The right to be forgotten, meaning the right to ask us to delete or dispose of your personal data that we have.

The right to restrict or prevent the processing of your personal data.

The right to object to our use of your personal data for certain purposes.

The right to data portability, meaning that if you have provided your personal data to us directly, we use it with your consent or to carry out a contract, and this data is processed automatically, you can request a copy of that personal data to reuse it in many other fields. Rights related to decision-making — we do not use your personal data in this way.

What data do we collect?
Depending on your situation, we may collect some or all of the following personal and non-personal data:

Name
Gender
Address
Email
Phone number
Other personal information required to carry out our services

How do you use my personal data?
Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary to carry out our contract with you, because you have consented to our use of your personal data, or because it is in our legitimate interest to use it. Your personal data may be used for the following purposes:

Providing our services to you. Your personal details are required in order to enter into a contract with you.

Customizing our products and services for you.

Communicating with you. This may include responding to emails or calls.

Providing you with information via email or post that you have subscribed to (you can unsubscribe at any time).

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, phone, SMS, or post to provide information, news, and offers about our services. No unlawful or spam marketing will be sent. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications Regulations (EC Directive 2003), and you will always have the opportunity to opt out or unsubscribe.

How long is my personal data kept?
We will not keep your personal data for longer than necessary in light of the reasons for which it was first collected.

How and where is my personal data stored or transferred?
It may sometimes be necessary to transfer your personal data within the European Economic Area (“EEA”). The EEA consists of all EU member states, in addition to Norway, Iceland, and Liechtenstein. This means your personal data will be fully protected under the GDPR or according to similar standards under the law.

We may also be required to transfer some or all of your personal data to countries that are not part of the EEA (“third countries”), which may not have data protection laws as strong as those in the United Kingdom and/or the EEA. This means we will take additional steps to ensure that your personal data is handled securely and privately, just as it would be within the EEA and under the GDPR. We share your data within the group of companies we are part of. When this involves transferring personal data outside the EEA, our group ensures the protection of personal data by requiring all companies within the group to follow the same rules regarding the use of personal data.

Can I withhold information?
You can access our website without submitting any personal data at all. However, to use all the features and tools available on our website, certain data may be required or the collection of some data may need to be permitted.

How can I access my personal data?
If you want to know the personal data we hold about you, you can request details and a copy of that personal data (where any such personal data is held). This is known as a “Subject Access Request.” All Subject Access Requests must be submitted in writing and sent to our email or postal addresses. There is usually no fee for a Subject Access Request. If your request is “unfounded or excessively repetitive,” a fee may be charged to cover administrative costs when responding. We will respond to your request within 30 days. Usually, we aim to provide a full response, including a copy of your personal data, within that time. However, in some cases — particularly if your request is more complex — it may take up to three months from the date we receive your request. You will be kept fully informed of our progress.

How do you use cookies?
Our website may place some first-party cookies on your computer or device. First-party cookies are those placed directly by us and are used only by us. We use cookies to facilitate and improve your experience on our website and to provide and improve our services. We have chosen these cookies carefully and taken steps to ensure your privacy and personal data are protected and respected at all times. All cookies used by our website comply with the current Cookie Law. Before cookies are placed on your computer or device, a pop-up will appear requesting your consent to allow these cookies. By giving your consent to place cookies, you are allowing us to offer you the best possible experience and service. You may refuse consent to the placement of cookies; however, some features of our website may not function fully or as intended.

How can I contact you?
To contact us regarding anything related to your personal data and data protection, including submitting a Subject Access Request, please use the following details:

Email: info@awcitizenship.com
Postal Address: Adnan Menderes Blv. No: 40, 34093 Fatih/istanbul

Changes to the Privacy Policy
Any changes will be posted immediately on our website, and you will be deemed to have accepted the terms of the Privacy Policy upon your first use of our website after the modifications. We recommend reviewing this page regularly to stay updated. We may change the Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we make any changes that affect personal data protection.

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